Bitterroot Tool & Machine, Inc. guarantees our GrainMaker® grain mills to be free from defects in materials and workmanship under normal household use and conditions for a Lifetime. This Lifetime Heirloom Guarantee covers all parts, including the burrs and excluding the finish. This Heirloom Guarantee is void if the mill is used commercially or in any way other than recommended.
Bitterroot Tool & Machine will repair, or at its discretion, replace the grain mill or mill parts free of charge if in the opinion of the company it has been proved the problem is related to defective parts or an error in workmanship.
Money-Back Guarantee: Your grain mill comes with a 30-day money-back guarantee. Contact Bitterroot Tool & Machine immediately to arrange a return and a full refund of the purchase price if you are not satisfied with your purchase.
Registration: The Lifetime Heirloom Guarantee Registration Card must be completed and mailed to Bitterroot Tool & Machine, PO Box 130, Stevensville, MT 59875, within thirty (30) days of receipt of merchandise. This Proof of Purchase must be on file with the company when requesting Guarantee service. If you purchase a mill without a Lifetime Heirloom Guarantee Registration Card, please contact Bitterroot Tool & Machine.
Shipping Damage: Damage due to shipping should be reported immediately to Bitterroot Tool & Machine.
Limitations: The Lifetime Heirloom Guarantee is void if the product is used for any purpose other than that for which it is designed or intended. The product must not be altered, repaired or serviced by anyone other than Bitterroot Tool & Machine. The product must not have been subject to accident or damage in transit, or while in the owner’s possession, misused, abused or operated contrary to the instructions contained in the instruction manual. This Lifetime Heirloom Guarantee is valid in all countries. The consumer will pay all postage for repairs if shipping outside the United States.
Expresses or Implied Warranties: Except to the extent prohibited by law, no other warranties, whether expressed or implied, including warranty merchantability and fitness for a particular purpose, shall apply to this product. Under no circumstances shall Bitterroot Tool & Machine be liable for consequential damages sustained in connection with said product. Bitterroot Tool & Machine neither assumes nor authorizes any representative or other person to assume for it any obligation or liability other than such as is expressly set forth. This Lifetime Heirloom Guarantee covers only the GrainMaker® and its specific parts, not the food in it or motors.