Privacy Policy

Privacy Policy

Updated June 22, 2014

The GrainMaker® grain mill is a product of Bitterroot Tool and Machine, Inc. GrainMaker® Respects Your Privacy! We do not sell or distribute any of your information in any way, ever.

Information Collection

GrainMaker.com is the sole owner of the information collected on www.grainmaker.com. GrainMaker® collects information from our users at several different points on our Web site.

Ordering

We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information such as credit card number, billing address, and expiration date. This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

Order Processing

Our shopping cart and checkout functions are handled through FoxyCart.com LLC. Below is a section of their Privacy Policy regarding the information they collect:

Stores using FoxyCart.com LLC’s services may have their own privacy policies. FoxyCart.com LLC will not use any customer information that is not provided to FoxyCart.com LLC directly. In other words, if a business named “Ketchup Popsicles” uses FoxyCart.com LLC’s services, Ketchup Popsicle’s customers:

  • will be processed through FoxyCart.com LLC’s services and servers as necessary to complete the transaction, which may include:
    • logging the customer IP and other network information,
    • setting cookies,
    • sending the customer information to the payment gateways that are configured by the store admin;
    • sending the customer by encrypted XML to the URL specified in the FoxyCart store admin;
  • will receive whatever email receipts are configured in the FoxyCart admin;
  • will have their information stored on FoxyCart.com LLC’s servers, as necessary to provide transaction history reports to Ketchup Popsicles’ store administrator;
  • will not be contacted by FoxyCart.com LLC or any representative of FoxyCart.com LLC without explicit approval from Ketchup Popsicles (ie. for troubleshooting or bug diagnosis);
  • will not be used for direct marketing by FoxyCart.com LLC or any representative of FoxyCart.com LLC;
  • will not have their information shared, sold, or otherwise disclosed, unless FoxyCart.com LLC is required by law to do so;
  • may be used in an anonymous, aggregated format to calculate statistics for FoxyCart.com LLC’s services (ie. average transaction value, average transactions per store, average transactions per day per store, etc.), which may be used for both internal purposes (analyzing server load, etc.) and external purposes (marketing, etc.).

More information on the FoxyCart.com LLC privacy policy can be found at foxycart.com.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

This privacy statement covers the use of cookies by www.grainmaker.com only and does not cover the use of cookies by any advertisers.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users’ wishes.

Sharing

Legal Disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Links

This Web site contains links to other sites. Please be aware that we, GrainMaker.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This Web site takes every precaution to protect our users’ information both online and off-line.

If users have any questions about the security at our Web site, users can send an email to Webmaster.

Supplementation of Information

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can be done by emailing our Customer Support at Sales. Or, contact us by telephone or postal mail at the contact information listed below.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Phone Toll free 1.855.777.7096 or 1.406.777.7096

Fax 406-777-0209

Email: Sales

Postal Address:

PO Box 130, Stevensville, MT 59870

Web site URL http://www.grainmaker.com

Call Toll Free – 1.855.777.7096