Return Policy

Customer satisfaction guaranteed by repair, exchange or refund of purchase price as covered by the Lifettime Heirloom Guarantee. Since we are the manufacturer, you get to deal directly with the makers and owners of the GrainMaker® mill at Bitterroot Tool & Machine, Inc. Bitterroot Tool & Machine is a small family owned company located in the small community of Stevensville, Montana.

Email Bonnie with any questions about our return policy.

If you do not have Email, simply call our office Toll Free: 855-777-7096 or Our Local number 406-777-7096